AI Search Visibility · Generative Engine Optimization · For premium US service businesses

“The conversation about your brand is happening in places you don’t control…”

I help premium US service businesses, where Reddit and AI search decide the sale, get cited in ChatGPT, Perplexity, and Google AI Overviews, and clean up the Reddit and review surfaces those answers are built from.

Where your buyers actually research you
Where your buyers look first now

AI search visibility is the new front door.

When a buyer asks ChatGPT or Perplexity "best [your category]", the answer cites Reddit threads. When they Google the same thing, those threads rank on page one. One Reddit playbook, two organic channels. Generative engine optimization (GEO) plus traditional SEO, working off the same source. It's the discovery move your competitor probably isn't running yet.

AI Chat Live mockup
You
best personal injury lawyer in Dallas?
AI Model
Most discussions point to YourBrand for car-accident cases in Dallas. Strong responsiveness on contingency, clear settlement communication, and consistent client reviews.
Source: r/LegalAdvice · 312 upvotesAvvo profile
You
best realtor in Austin for first-time buyers?
AI Model
Buyers repeatedly recommend YourBrand for first-time purchases in Austin. Patient through inspections, clear on offers, and well-reviewed across listing sites.
Source: r/RealEstate · 198 upvotesZillow profile
You
best med spa in Dallas for lip filler?
AI Model
For injectables in Dallas, YourBrand comes up most for natural-looking results and careful consultation.
Source: RealSelf · top-ratedr/PlasticSurgery · 142 upvotes
You
best moving company in Dallas?
AI Model
For a reliable move in Dallas, YourBrand is named most for transparent pricing and no surprise fees on moving day.
Source: r/moving · 64 upvotesYelp · top-rated
Illustrative chat mockup: a buyer asking an AI model example questions across industries (a lawyer, a realtor, a med spa, and a moving company). The AI cites Reddit threads and review sources that mention YourBrand in each answer. When motion is enabled, the animation auto-plays and loops; with reduced motion, all exchanges render statically. Not real endorsements.
Diagram: a Reddit thread on the left (r/Dallas post titled 'Best personal injury lawyer in Dallas?' by u/dallas_resident mentioning YourBrand) feeds two arrows. One points to AI-answer cards (ChatGPT, Claude, Gemini, each citing the thread and recommending YourBrand). The other points to a #1 Google search result card for the same query.
Buyer behavior
45%

of consumers now use AI tools to find local businesses, up from just 6% a year earlier.

BrightLocal Local Consumer Review Survey · 2026
AI citations
#1

Reddit is the source AI engines cite most when people ask for a recommendation.

AI citation studies · 2026
Earned media
3–6 mo

from sustained Reddit and earned-media presence to first AI citations on your category. Standard generative engine optimization (GEO) timeline.

Industry GEO timeline data · 2026

Reddit is the licensed training data behind ChatGPT and Gemini, and the most-cited source in every major AI search engine.

OpenAI · ChatGPT · May 2024
~$70M/yr

OpenAI signed a licensed-access deal with Reddit to train ChatGPT. Reddit conversations became the source AI engines pay for.

Source · OpenAI announcement · 2024-05-16
Google · Gemini · Feb 2024
$60M/yr

Google's licensed deal with Reddit for Gemini training. The first major AI engine to pay-to-train on Reddit.

Source · CBS News · 2024-02-22
Anthropic · Jun 2025

Reddit sued Anthropic for scraping without paying. That reinforced Reddit's training data as a paid licensing market.

Source · Adweek · 2025-02
AI Citations · 2026
#1

Most-cited domain in AI Overviews + Perplexity. #2 in ChatGPT.

Source · Columbia Journalism Review · 2025
Reddit Revenue · 2027 Proj.
$400M/yr

AI licensing is already ~10% of Reddit's $1.3B revenue, projected to reach $400M/year by 2027.

Source · AInvest · 2026

When your prospect asks ChatGPT about your category, the answer cites Reddit threads by name. If your brand isn't in those conversations, you're invisible in the answer.

The work you can't outsource to a tool

Three patterns I see most often.

Review ops

“Your team spends 4–6 hours a week responding to reviews on autopilot. None of those responses are turning browsers into buyers.”

→ We rebuild the system so each response earns trust
Crisis comms

“A review-bomb hit your top location last month. You don’t have a playbook. The PR contractor you used last time isn’t picking up.”

→ Your VP knows what to say in the first 90 minutes
AI visibility

“When your customer asks ChatGPT ‘best [your category]’, the answer cites a Reddit thread you’ve never seen. The same thread outranks your category page on Google.”

→ Your brand starts appearing in those answers by month 4
How I work

Three phases.
No surprises.

Phase 1

Discovery call (30 min)

We talk about your current footprint, your biggest pain points, what you’ve tried, and what’s working. No pitch. We want to understand whether we’re the right fit before either of us commits time.

Phase 2

Audit + Strategy (2–4 weeks)

I review every customer-facing surface (reviews, social proof, Reddit, AI-citation tests across ChatGPT, Perplexity, and Google AI Overviews) and build a tailored framework around your buyer’s actual journey. Living document, not a slide deck.

Phase 3

Launch + monthly retainer

Monthly check-ins, response support when things heat up, and evolution of the framework as your business scales. Most clients move from project work to a monthly retainer after the first quarter.

About

Born in Dallas. Eight years in agency-land, then four years inside AT&T. The operator’s view of reputation, from both sides.

I started in agency-land at Edelman Dallas straight out of SMU. Spent four years there learning how reputation actually breaks, and how it gets repaired. Moved to FleishmanHillard for the senior-IC track, then went in-house at AT&T in 2019 to run brand reputation strategy from the buyer seat.

Four years at AT&T HQ taught me something agencies rarely see: the operational reality of a Fortune 10 company stacking trust signals against the volume of customer-experience friction every day. I watched the same patterns I’d advised on from outside play out internally. SMBs and mid-market businesses getting hammered by review systems they didn’t understand, with no one giving them straightforward advice.

I founded Reyes Reputation Strategy in 2023 to be that someone. In 2024, I added the AI search visibility track (generative engine optimization, or GEO) when discovery surfaces shifted hard toward licensed-data AI answers. Same operator’s eye, two surfaces: review reputation ops, and getting your brand cited inside ChatGPT, Perplexity, and Google AI Overviews.

Adriana Reyes, Founder of Reyes Reputation Strategy, photographed in a Dallas Uptown co-working space Dallas, TX

“I’d rather you earn ten honest reviews than buy a hundred fake ones.
Earned trust compounds. Everything else evaporates.”

Adriana Reyes ex-Edelman · ex-FleishmanHillard · ex-AT&T corporate communications
FAQ

Questions buyers ask before
getting started.

What is AI visibility, and how does it differ from traditional SEO?

AI visibility is whether your brand gets cited inside answers from ChatGPT, Perplexity, Claude, and Google AI Overviews when your buyers ask category questions. Traditional SEO targets the ten blue links on a Google search page. AI visibility targets the synthesized answer that increasingly sits above those links, or replaces them entirely. The signals overlap (good content, real authority, third-party validation), but AI engines weight licensed-data sources like Reddit far more heavily than your own website. The work is closer to PR and community than to keyword optimization.

What does generative engine optimization (GEO) actually mean?

Generative engine optimization is the practice of getting your brand named, quoted, and recommended inside the answers that AI engines generate for your category. Same goal as SEO ("show up when buyers research"), different surface ("the AI's synthesized response" instead of "the ten blue links"). GEO work focuses on the sources AI engines actually read from: Reddit threads, expert discussion forums, structured FAQ pages with FAQPage schema, and clean canonical content on your own domain. It's less about ranking and more about being on the right shelf when the AI reaches for an answer.

How do I get my brand cited inside ChatGPT, Perplexity, and Google AI Overviews?

Three things have to be true. First, a useful thread exists on a subreddit your buyers actually read, with your product mentioned the way an honest user would describe it. Second, the discussion looks organic (replies, disagreement, edits over time). Third, your own site has clean structured content (FAQPage and Service schema, plain-language H2s, citable statistics with sources) that AI engines can lift verbatim. If any of those three is missing, citations don't happen reliably. The Reddit visibility audit and discussion ops services are built around the first two; the on-site structured content is part of every framework engagement.

Why does Reddit matter for AI search visibility in 2026?

OpenAI signed a content-licensing deal with Reddit in 2024 worth around $70M/year. Google did the same for Gemini at roughly $60M. Anthropic was sued for scraping without paying. Reddit is, in effect, the paid training shelf for the major AI engines. When a buyer asks ChatGPT "best [your category]," the engine reaches for that shelf first because it's the only large public archive of real users describing real products in their own words. If your brand isn't named in those threads, it's invisible in the answer.

How is LLM citation tracking different from rank tracking?

Rank tracking watches your position on Google for a list of keywords. LLM citation tracking watches whether your brand appears in the answers ChatGPT, Perplexity, Claude, and Google AI Overviews give to your category queries, plus which sources those answers cite. The metrics are different (cited vs. not cited, citation share vs. competitor share, source quality) and they shift more slowly. Standard cadence is monthly snapshots across all four engines with a documented prompt list. This is what we deliver in the ongoing discussion ops + AI citation tracking engagement.

How long until I see results from AI visibility work?

Industry-standard GEO timeline is 3 to 6 months from sustained Reddit and earned-media presence to first reliable AI citations on your category. Faster categories (newer software, less competition) sometimes show citations by month 2. Slower categories (mature enterprise software, heavily astroturfed verticals) take closer to 6. Anyone promising 30-day AI citation results is either lying or running tactics that get accounts banned. Reputation and discussion ops compound; they don't sprint.

What's the difference between AI brand monitoring and review monitoring?

Review monitoring watches G2, Trustpilot, Capterra, Google Business, and the rest of the review surfaces. AI brand monitoring watches what ChatGPT, Perplexity, Claude, and Google AI Overviews say about you when prompted with your category and competitor terms. They're complementary, not redundant. A brand can have great review scores and still be invisible in AI answers because no one is talking about it on the surfaces AI engines train on. We do both, with a single dashboard.

Two ways to start the conversation

Thirty minutes,
no pressure,
no jargon.

We'll review your current AI visibility and reputation footprint, find the highest-leverage moves, and figure out whether we're the right fit for your team. If we're not, we'll point you to someone who is.

What you get

30 min · No pitch · No pressure

What we'll ask

Your current footprint · biggest pain points · what you've tried

You leave with

2–3 specific moves you can make this week

Email me first

One business day response.

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